Join HomeWell Care Services as an Intake Specialist
At HomeWell Care Services, we believe exceptional care begins with exceptional communication.
We are seeking a highly organized, compassionate, and detail-oriented Intake Specialist to serve as the first point of contact for prospective clients and referral partners. This role is critical in helping families navigate care options while ensuring a smooth and professional onboarding experience.
The ideal candidate is warm, responsive, highly accountable, and capable of managing multiple priorities in a fast-paced healthcare environment.
What You’ll Do
- Respond to incoming client and referral inquiries
- Conduct intake calls and gather client information
- Coordinate consultations and assessments
- Maintain accurate documentation within agency systems
- Communicate with hospitals, families, case managers, and referral sources
- Assist with scheduling and onboarding coordination
- Ensure all intake documentation is complete and compliant
- Support administrative and operational workflows as needed
What We’re Looking For
- Strong communication and customer service skills
- Ability to remain calm and professional in sensitive situations
- Excellent organization and follow-through
- Healthcare, home care, or medical office experience preferred
- Experience with scheduling, intake, or admissions highly preferred
- Strong computer and documentation skills
- Ability to multitask and prioritize effectively
Why Join HomeWell?
- Supportive and mission-driven environment
- Opportunity to help families during critical moments
- Growth opportunities within a rapidly expanding agency
- Meaningful work with real community impact
📩 Apply today to become part of a team committed to compassionate, high-quality care.
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.