Intake Specialist Upland

Intake Specialist

Full Time • Upland
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Company parties
  • Paid time off
  • Training & development
Join HomeWell Care Services as an Intake Specialist

At HomeWell Care Services, we believe exceptional care begins with exceptional communication.

We are seeking a highly organized, compassionate, and detail-oriented Intake Specialist to serve as the first point of contact for prospective clients and referral partners. This role is critical in helping families navigate care options while ensuring a smooth and professional onboarding experience.

The ideal candidate is warm, responsive, highly accountable, and capable of managing multiple priorities in a fast-paced healthcare environment.

What You’ll Do

  •  Respond to incoming client and referral inquiries 
  •  Conduct intake calls and gather client information 
  •  Coordinate consultations and assessments 
  •  Maintain accurate documentation within agency systems 
  •  Communicate with hospitals, families, case managers, and referral sources 
  •  Assist with scheduling and onboarding coordination 
  •  Ensure all intake documentation is complete and compliant 
  •  Support administrative and operational workflows as needed 
What We’re Looking For

  •  Strong communication and customer service skills 
  •  Ability to remain calm and professional in sensitive situations 
  •  Excellent organization and follow-through 
  •  Healthcare, home care, or medical office experience preferred 
  •  Experience with scheduling, intake, or admissions highly preferred 
  •  Strong computer and documentation skills 
  •  Ability to multitask and prioritize effectively 
Why Join HomeWell?

  •  Supportive and mission-driven environment 
  •  Opportunity to help families during critical moments 
  •  Growth opportunities within a rapidly expanding agency 
  •  Meaningful work with real community impact 
📩 Apply today to become part of a team committed to compassionate, high-quality care.
Compensation: $20.00 - $25.00 per week




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or
If no code provided, add their name instead.

You Are Our Greatest Asset

We can’t expect you to care for others if we don’t take care of you.

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.  

We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.